FAQS

Once your order is ready to be shipped you will receive an email notification with your tracking number. Please allow 1-2 days for processing on all orders.

International orders are subjected to clear customs. Depending upon volumes at customs, delays may occur. If you track your item online and the status shows it is with customs, please note we cannot intervene, but will be delivered by the carrier promptly upon release. WFTESO is not liable to pay for customer's international import fees.

Please email us at wfteso@hotmail.com or DM @wfteso in the rare case that you received the incorrect item, we will be happy to send you the correct one at no additional cost, along with a return label for the incorrect item.

For all order enquiries, contact us on wfteso@hotmail.com , or DM@wfteso allow24-48 hours for assistance, excluding weekends.Ensure to include your order number and full name on the order.

WFTESO does not offer refunds, but on the rare occasion you need to exchange sizing, please ensure item was not worn, has no soiling, or damage and we'll be happy to help!

Of course! Any WFTESO product iseligible for an exchange within 14 days of you receiving it, in order to be qualified the items must be unworn and in original packaging

You are also responsible for your order if you enter the wrong shipping address. Please email or DM us immediately if you enter information incorrectly, we will update your order if it has not been shipped yet.

However, we are not responsible for items that are lost or damaged during shipping.